Doctors of the World is an international medical development NGO which is part of an international network. We provide medical assistance to vulnerable groups in Belgium and the rest of the world.
We aim for universal health coverage where every person has access to care, without barriers (financial, cultural, geographic, etc.).
In Belgium and around the world, our projects are intended for all people who have no or restricted access to health care. In particular, they are structured along five axes: people on the margins of society (homeless or paperless people, drug users, sex workers, etc.); children in vulnerable situations; women (accompanied in their fight for equality and against sexual violence for example); migrants or displaced persons and victims of crises or conflicts.
To carry out our mission, we base our work on three pillars:
- Caring : organizing real access to care for people.
- To accompany change: more than to help, we want to change things in the long run.
- Testify: we do not remain silent. Thanks to our experience and our presence on the ground, we challenge the people in power (local, regional and (inter) national) with facts, figures and realities.
Our projects rely on a series of values common to our entire organization: social justice, empowerment, independence, commitment and balance.
The projects in Brussels follow this logic with a single goal : to improve effective access to healthcare in Brussels using a global and multidisciplinary approach.
The Humanitarian Hub is a consortium of NGOs currently piloted by Doctors of the World, Doctors Without Borders, the Red Cross Belgium, BXLRefugees and SOS Jeunes.
It has existed since September 2017 as a response to the lack of reaction from the Belgian government and to answer the growing needs of particularly vulnerable migrant people. Every organization is pursuing complementary goals and they all share a common will to respond in qualitative and quantitative ways to the needs of people in situations of homelessness in Brussels. They do this by offering them access to basic and needed multidisciplinary services, support and guidance, all adapted to their situation.
Every organization is responsible for the activities it develops within the Hub (welcoming, medical services, mental health services, restoration of familial bonds, Mena, social and judicial help, Sister's House, collect and distribution of donations for men and women), of the staff and of the volunteers necessary to keep the projects running. They also all bring their expertise and means to help reach the common goals of the Hub, with special attention paid to issues of transparency and the creation of a collective intelligence.
OBJECTIVES OF THE PROJECT
The “Marauding” team of the Humanitarian Hub (from the French concept of “Maraude Sociale”, a type of outreach action in which people patrol and bring aid to vulnerable people on the street) spends two mornings per week reaching out to the target group of the project in the Northern neighbourhood of Brussels (Maximilien Park, Quai des Péniches, North Station,...).
Its goals are:
- To reach out, listen to and create trusting relationships with isolated people and/or people without access to aid structures;
- To inform people about the existence of the Humanitarian Hub and the other main aid structures in the neighborhood;
- To act as a connecting agent and direct people in need towards services that match their demands;
- To identify the needs and problems of the public met during street outreach and bring those issues to the attention of the rest of the organization.
As a mobile team of the Hub, volunteers are in direct contact with the different people responsible for project activities. Briefings and debriefings are organized daily.
GOALS OF THE POSITION
Through the regularity of their presence and their qualitative approach, volunteers within the Marauding team help create a relationship of trust with people who live in the Maximilien Park or in the surrounding area. Marauding volunteers work in small groups (2 people minimum) to reach out to the people present, listen to their needs and help connect them to Hub services or those of local associations.
As a mobile team of the Humanitarian Hub and directly connected to all the people responsible for the project's activities, volunteers have the possibility – based on established criteria – to offer concrete answers and to directly refer people to desired services.
MAIN TASKS AND RESPONSiBILITIES
Before going marauding:
- 9AM: Meeting point at the Humanitarian Hub
- 9AM to 9:30AM: Briefing, consultation of an inter-team communication document and reminder of the various operating rules, of the framework and of safety instructions
- 9:30AM: Start of the outreach action
- Reach out to people staying in the Maximilien Park and the surrounding area in order to create relationships, to listen to and to evaluate the situation of the people met there
- Refer the people to Humanitarian Hub services (provided in the afternoon), on the basis of established vulnerability criteria
- Collect contextual information that is of concern to the target group and the activities of the Humanitarian Hub
After the outreach action:
- Return to the Hub at 12PM at the latest
- Debriefing with one of the people in charge of the Marauding Team
- Write down in a communication document the main information about the outreach action, any remarks or eventual points of interest. This document is consulted before every outreach action.
- Education: No specific diploma is required, but you should show interest in the issues of people living on the street
- Required experience: listening and accompanying homeless people and/or people without residency permit
- Working language: English is required, French, Arabic, Tigrinya, Amharic and any other languages are welcome
- Desired qualities: ability to listen, excellent relational abilities, easy human contact, patience, respect, discretion
- Available for an initial training
- Ability to work within a team
- Good physical (walking, weather conditions,...) and psychological condition
AVAILABILITY: 2 times a month minimum, on Mondays from 9AM to 1PM.
STARTING DATE: mid-May 2021 (a training provided by DotW precedes activity participation)
Regular and lasting commitment (minimum 3 months)
PLACE: Humanitarian Hub 100 Avenue du Port, 1000 Brussels (Canal)
Outreach actions take place in the Maximilien Park and around the Hub, on foot.
- The possibility to actively take part in the associative life of Doctors of the World Belgium
- Integration within a team of healthcare professionals committed to helping victims of exclusion, in Belgium and abroad
- Trainings, briefings and supervision:
- values of DotW-B and training specific to your volunteering mission
- Refund of transportation costs
- Public liability and accident insurance
If you would like to join our team, please send in your request via the online form.
Doctors of the World supports disabled people and is committed to fighting agaisnt all discrimination.
We inform you that your data will be digitalized and processed with utmost confidentiality.
In the framework of the current application, your data will be saved for a period of 6 months.
Only the people authorized by our General Confidentiality Charter will be able to access your data,
and only ever for strictly internal ends.