ERGO is one of the major insurance groups in Germany and Europe. Worldwide, the Group is represented in around 26 countries and concentrates on Europe and Asia. In its home market of Germany, ERGO ranks among the leading providers across all segments.
Objective of the job:
Do you have a good view on how the processes in an insurance company work like? Are you able to maintain a helicopter view on what we do? And are not afraid to deep dive and challenge the process owners to ensure the risks in their processes are well under control? Are you able to challenge business continuity aspects, risks related to projects and third party risk management and propose improvements in the Business&IT controls and overall the risk management framework? Then this job is the right fit for you.
You will be part of the non-financial / operational risk management team at ERGO Insurance N.V.. You will work on improving and further developing the risk management framework in line with requirements within the company, ERGO Insurance N.V as well as applicable Belgian and European regulation (amongst others the Solvency 2 Framework and DORA).
In this, you will closely work together with other colleagues in risk management, in other departments (IT, Facilities, customer and support services, other second lines of defense, etc.) and at ERGO group level.
Responsibilities and tasks
As an Operational Risk Officer, you will play a crucial role in strengthening our IT Risk framework and ensuring robust DORA compliance. Your responsibilities will include:
IT Risk Management:
- Contributing to the development and implementation of a robust IT Risk framework.
- Acting as a second opinion on risk management, complementing the ISO view.
- Reviewing and challenging the development of overall IT Risk Indicators.
- Monitoring the IT/Information Security (IS) Risk Register and critically assessing risk evaluations.
- Following up on the implementation of our IT control catalog.
- Ensuring strong operational DORA compliance and maturity of our ICT oversight structures and processes.
Third-Party Risk Management (TPRM):
- Coordinating and supporting the roll-out and execution of our TPRM framework and governance.
- Monitoring the implementation and execution of the TPRM framework, ensuring its synergy with other critical processes like Internal Control System (ICS) and Business Continuity Management (BCM).
Business Continuity Management (BCM):
- Monitoring and continuously improving the BCM framework and governance.
- Executing regular and ad-hoc BCM tasks and assessments (e.g., annual Business Impact Analysis, Business Continuity Plans, Threat Assessment, Crisis Management) to enhance the maturity of the first line of defense.
- Ensuring timely resolution of identified BCM gaps.
Risk Management Framework & Regulatory Support (depending on expertise and team needs):
- Assisting in the implementation, optimization, and monitoring of the Risk Management Framework.
- Conducting ad-hoc risk analysis and investigations when necessary.
- Contributing to the maturity improvement of the first line of defense and fostering a strong risk culture within the company.
- Assisting with regulatory reporting tasks such as ORSA, RSR, and SFCR, based on your expertise.
- Contributing to regular exercises like ICS, norms review, process/risks/controls review, and ensuring timely closure of audit findings.
You will collaborate closely with other control functions such as Risk Management, Actuarial Function, Internal Audit, and Compliance, as well as with first-line business departments (e.g., ISO, TPMF, PMO, IT) and other support functions across the Group. Your level of guidance and responsibility will align with your seniority and the complexity of your assignments.
Requirements
Education & Experience:
- A Master's degree or equivalent professional experience.
- Prior work experience in a control environment (Risk Management, Audit, Compliance), preferably within the insurance or broader financial services industry, is a strong asset.
Languages:
- Fluency in English (both spoken and written) is essential.
- Knowledge of local languages (French/Dutch) is desired.
Key Skills & Knowledge:
- Excellent communication skills, including the ability to produce clear and concise written reports and effectively communicate with colleagues and other departments.
- Strong knowledge and experience in Business Continuity Management, Third Party Risk Management, IT risks, and DORA regulations are a significant advantage.
- Knowledge of key processes and operational procedures (including key risks and controls) in a life insurance company is a significant asset.
- The ability to analyze beyond figures, gain insight into the company, and understand the interconnectedness of various factors.
Personal Attributes:
- A collaborative team player who can also work independently to achieve tasks successfully.
- A quick learner who takes initiative and is results-driven.
- Possesses good time management skills and a great eye for detail.
- Proficient in MS Office.
We offer:
At ERGO Insurance, we offer you a challenging job with learning opportunities (through training, coaching, projects, and internal mobility), all in the heart of Brussels (near the Grand Place and the main train station ‘Central’).
Besides a market-based gross salary, we offer an attractive package of fringe benefits:
- year-end premium (13th month)
- competitive insurance package (hospitalization insurance, guaranteed income insurance and pension plan)
- reimbursement of public transport in accordance with the applicable conditions
- monthly meal vouchers
- yearly eco vouchers
- a yearly gift voucher
- sectoral premiums
- collective company premium (CLA 90)
- internet allowance
- telework allowance
Moreover, you can also count on an attractive leave scheme (at least 32.5 days), flexible working hours and the possibility to telework up to three days a week. This way of hybrid working guarantees a good work-life balance.
Interested ?
Apply online ! Don’t forget to add your CV and cover letter
We are an equal opportunity employer. All aspects of employment are based solely on performance, competence, conduct, or business needs. If you require any support or access requirements, we encourage you to advise us at the time of your application so that we can make any reasonable adjustments needed to support you through your recruitment journey.
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