Call Officer
ABOUT EIT FOOD
EIT Food is Europe’s leading food innovation initiative, working to make the food system more sustainable, healthy and trusted by consumers. Established by the European Institute of Innovation and Technology (EIT) in 2017, EIT Food is a fast-growing partnership organisation focusing on entrepreneurship and innovation in the food sector.
EIT Food is a member organisation bringing together key industry players, agri-food startups, research centres and universities from across Europe representing the food value chain in Europe. In addition to thematic leadership, EIT Food is also responsible for coordinating a multi-million euro EU grant allocation from the EIT and distributing it among its partners and stakeholders for the implementation of projects.
EIT Food headquarters (HQ) are based in Leuven (Belgium) and it has 5 regional offices (Co-Location Centres or CLCs) in Europe (based in Poland, Spain, Germany, the UK and Belgium), each working with and for partners in several EIT Food partner countries.
Visit our website: https://www.eitfood.eu
JOB DESCRIPTION
This is position within the Business Operations team, with direct reporting line to the Call Manager. The selected candidate will work running calls for proposals and other calls launched by EIT Food like calls for evaluators or Prizes. The primary responsibility is to work with Call Manager to execute multiple, concurrent calls for proposals and participants, across the organisation.
The Call Officer should be detail-oriented, reliable, flexible and able to work in a fast-paced environment. Experience with Outlook, Sharepoint, Word, Powerpoint, Teams and Excel and comfort learning new technologies is essential. Excellent spoken and written English is required.
Specific Tasks:
The Call Officer´s specific tasks include, but are not limited to,:
- Working with Call Manager to execute multiple, concurrent calls for proposals and participants, across the organisation.
- Monitoring and continually updating the workplan for the Call Team
- Managing assigned processes g. Evaluation and Feedback to Applicants
- Managing Evaluation
- Maintain database of Evaluators (Sharepoint)
- Managing Calls for Evaluators (DreamApply)
- Resource management per Call (Excel)
- Contracting (Adobe Sign)
- Invoicing in cooperation with the Finance Department. (Excel)
- Managing Feedback to Applicants
- Writing/answering professional emails to external parties.
- Editing evaluator feedback reports
- Sending acceptance/rejection letters and feedback to applicants.
- Sending official notice of grant approval
- Scheduling multiple, concurrent meetings with internal, external staff and applicants. Manage meetings.
EXPERIENCE & SKILLS
- Bachelor degree or equivalent by experience
- Excellent written and oral communication skills in English
- Attention to detail; strong organisational and planning skills
- Comfortable managing complex requests and communicating to different stakeholders
- A pro-active and dynamic working attitude
- Ability to work under pressure and with strict deadlines
- Good knowledge of MS Outlook, MS Word/Excel/Powerpoint, comfortable learning new software
- Experience working with EU Grants is a plus
WHAT WE OFFER
Working at EIT Food means joining a team of like-minded individuals who are dedicated to creating a better future through food innovation. We cultivate a culture of collaboration, inventiveness, inclusivity, and constructive feedback. All employees are encouraged to contribute their ideas and expertise towards our mission of creating a more sustainable and inclusive food system.
Together, we're making a real impact on the food industry and we're looking for talented individuals like you to join us.
As a valued member of our team, we'll provide you with a competitive salary and comprehensive benefits package.
CONTRACT TYPE
Full-time permanent position.
LOCATION & TRAVEL FREQUENCY
EIT Food HQ, Leuven (Belgium) with hybrid working.
Occasional travel within Europe.
Please note that all applicants must be legally authorized to reside and work in Belgium.
APPLICATION
Interested candidates are asked to upload their CV and Cover Letter in English in electronic format to CV Warehouse before 21 02 2025.
Shortlisted candidates may be invited for an interview and may be asked to prove their background, qualifications, skills and experiences by providing relevant documents.
EQUAL OPPORTUNITIES
EIT Food is an equal opportunity employer, offering each candidate matching the minimum obligatory qualifications and experiences an equal chance in employment and promotion procedures.
